Legal

Vimina Order Alerts

Effective date: October 2, 2026

What Vimina Order Alerts are

Vimina Restaurant OS answers restaurants' phones with an AI assistant that takes pickup and delivery orders. Vimina Order Alerts are the transactional texts that go with those orders. They never contain advertising or promotions.

Restaurant staff who opt in get one text for each new, changed, or cancelled phone order, so the kitchen can prepare it, plus an occasional alert when an order needs a person. Each text carries the order and a link to it in the restaurant's dashboard. Replying STOP to any of them stops all of them.

How staff opt in

In the restaurant's Vimina dashboard (restaurantos.vimina.ai), a team member opens their profile, adds their mobile number, and turns on Text me new orders. The switch is off until they turn it on, and the consent wording sits directly under it:

The Text alerts section of the Vimina dashboard: a Mobile field, a 'Text me new orders' switch that is off, and the consent text: By turning this on, you agree to receive Vimina Order Alerts by text at this number: one text per new, changed or cancelled order. Optional, not a condition of anything. Msg & data rates may apply. Reply STOP to opt out, HELP for help. SMS terms, Privacy.
By turning this on, you agree to receive Vimina Order Alerts by text at this number: one text per new, changed or cancelled order. Optional, not a condition of anything. Msg & data rates may apply. Reply STOP to opt out, HELP for help. SMS terms · Privacy

Before any order alert, the number receives this confirmation:

Vimina Order Alerts: you're signed up for Alba Pizza & Cafe new-order texts, about one per order. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Example alert

ALBA #2079 NEW DELIVERY for 6:28 PM To: 14145 Noah Road, Apartment 311 1x Large Margherita Pizza 1x Small Hawaiian Pizza $51.84 incl. tax Ri (845) 803-7453 Vimina: https://restaurantos.vimina.ai/dashboard/orders?order=ord_af7dcd85

Frequency, cost, and opting out

Message frequency varies: one text per new, changed, or cancelled order.

Message and data rates may apply.

Reply STOP to any text to stop receiving them. You will get one final confirmation and nothing after it. Reply START to resubscribe.

Reply HELP for help, or contact us (below).

Carriers are not liable for delayed or undelivered messages. Opting in is optional and is not a condition of employment or of any purchase.

Mobile phone numbers are collected for SMS notifications only and are not shared with or sold to third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Order confirmations for callers

A restaurant can also choose to have Vimina text a caller one confirmation of the order they placed. The caller is texted only after saying yes when the phone assistant asks:

“Would you like a text confirmation of this order at the number you're calling from? Message and data rates may apply, and you can reply STOP to opt out.”

Only a caller who answers yes is texted; calls are recorded, and the yes is kept with the call record. They get one confirmation, and at most one update if the order is changed, ready, or cancelled. Example:

Alba Pizza & Cafe via Vimina #2079: Thank you! Your order has been received. Estimated delivery: 6:28 PM. Delivery (14145 Noah Road, Apartment 311): 1x Large Margherita Pizza; 1x Small Hawaiian Pizza. $51.84 incl. tax. Questions? Call (727) 447-2020. Reply STOP to opt out.

Contact

Vimina Order Alerts are sent by Vimina LLC, Dallas, TX. Email info@vimina.ai.

See also our Privacy Policy and Terms of Service.